Privacy Policy

Last updated: September 14, 2020

Who are we?

When we say ‘we’, we mean Chapeau!. This means we are responsible for deciding how we use your information in compliance with regulations including the General Data Protection Regulation (GDPR).

We take your online privacy seriously. We process your data in accordance with data privacy laws and only process personal data when it is relevant to our dealings with you.

This privacy policy describes our policies and procedures on the collection, use and disclosure of your information when you use our website and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the website, you agree to the collection and use of information in accordance with this privacy policy.

What kind of personal data do we collect from you?

When the Contact Us form, or any other form on the website, is completed we collect personal data such as your name, email address, and phone number for the purpose of dealing with your enquiry. If you consent, we will also use that information for the purpose of keeping you up to date with our work. When you use the website the pages viewed are collected as aggregate data for the purpose of optimising and improving the website. 

How do we obtain personal data?

We only collect personal data that you choose to provide such as when you complete our Contact Us form or request a white paper. 

In addition, we collect certain personal data by using cookies, including similar technologies such as local storage when you visit the website.

In order to optimise and improve our website we use some carefully selected tools that capture some of your activity: Google Analytics, HubSpot.

Google Analytics

We use Google Analytics to view anonymised information about our website’s performance such as the most frequently viewed pages, average time on page and acquisition sources. This helps us understand which areas of our website are popular and which we need to improve.

For more information, please read Google’s Terms and Conditions.


HubSpot is a marketing and sales software application that we use to analyse email campaigns and track onsite form completions.

For more information please read HubSpot’s privacy policy.

Mmm, cookies

On the website, we use cookies to gather website statistical data to analyse how our users use the website.

  • Which pages are visited
  • How long pages were visited
  • The paths taken by visitors to our website as they move from page to page. 

These cookies are placed by the domain 

Each of these services will store cookies on your computer. Cookies do not contain any personal information about you. Cookies are bits of text that are placed on your computer’s hard drive or mobile device when you visit certain websites. Cookies hold information that may be accessible by the party that places the cookie, which is either the website itself (first part cookie) or a third party (third party cookies). you do have control over cookies, and can refuse the use of cookies by selecting the appropriate setting on your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable or delete existing cookies. If you’d like to know more about cookies and how to delete them, we recommend the About Cookies website.

How long do we retain personal data for?

If you provide us with any data (for example your name or email address), we will retain your data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.

Email communications

If you have opted in to receive email communications from Chapeau!, we will send you email news and update a few times a year. If you would like to opt out from these communications, you can unsubscribe following a link in the email or contact us at with ‘Please unsubscribe me’ in the subject line.

Protection of your personal data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, We cannot guarantee its absolute security.

Sharing your personal information

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Security of your personal data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your personal data, We cannot guarantee its absolute security.

Links to other websites

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

you are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact us

If you have any questions about this privacy policy, you can contact us: